Case study / Education & coaching

AI coaching that
remembers context.

A coaching network with 25 years of in-person centres across Germany.

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Value you can see.

A coaching assistant people come back to.

Engagement

Higher engagement.

Users return to an assistant that remembers their goals and progress.

Coaches

Less coach effort.

Summaries, nudges and recommendations replace manual follow-up.

Reliability

A dependable engine.

The coaching engine stays available as daily conversations grow.

Personal coaching.
At scale.

The challengeWhat we changed
  • Limited coach capacityAI between sessions
  • Progress hard to seeGoals & summaries
  • Manual follow-upsPersonal next steps
From conversation to next step
  1. ConversationUser history
  2. ContextRAG retrieval
  3. AI coachOpenAI models
  4. Next stepsGoals & activities
Remembers context across conversations
Engineering details

The challenge

  • No way to hold deep, personal conversations at scale
  • Users could not see their progress over time
  • Daily nudges and insights were manual

The build

  • RAG-based coaching assistant on OpenAI models
  • Adaptive responses from each user's history
  • Conversation summaries and goal tracking
  • Recommendation engine for activities and reading

Technology

RAGOpenAIVector searchRecommendations

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